Sales

Raising an invoice

Bill a customer and post to accounts receivable in the general ledger.

5 min read

An invoice is the primary billing document. Confirming an invoice posts to Accounts Receivable, updates stock (for stocked items), and records revenue in the general ledger — all in one step.

  1. 1Open the confirmed sales order and click Create Invoice, or go to Sales → Invoices → New.
  2. 2Review all line items and prices. Set the invoice date, which drives the payment due date from the customer's credit terms.
  3. 3If the invoice requires approval, click Submit to Workflow. Otherwise click Post.
  4. 4Print or email the invoice as a PDF. The PDF includes your company logo and bank details.

You cannot edit a posted invoice. To correct an error, raise a credit note to reverse the affected lines and re-invoice.

Allocating payments

Once a customer pays, go to Sales → Receive Payment and match the payment to the open invoice. The invoice status changes to Paid or Partially Paid and the accounts receivable balance reduces.