Sales

Creating a quotation

Prepare a customer proposal in CRM before creating a financial sales document.

3 min read

Prepare a customer proposal in CRM before creating a financial sales document.

Step by step

  1. 1Open CRM → Leads and open the relevant saved lead.
  2. 2Review the lead's customer and product information before using its New Quotation action, where available.
  3. 3The current action creates a sales-order record and opens it for review. Confirm the proposed products, quantities, prices and terms there.
  4. 4Complete the record's available approval or sharing process before progressing to an invoice.
  5. 5Review the generated sales order before manually creating another one.

There is no separate Quotations listing in the current ERP menu. The lead's quotation action opens a sales order; it does not itself collect payment or create a posted invoice.