Settings

Account recovery and workspace access

Use the sign-in recovery process and select the correct workspace after authentication.

3 min read

Use the sign-in recovery process and select the correct workspace after authentication.

Step by step

  1. 1Use Forgot password on the sign-in page if you cannot access your account.
  2. 2Follow the recovery email and token instructions when delivery is configured; request a new link if the old one has expired.
  3. 3After signing in, select the correct workspace and branch before continuing your work.
  4. 4Ask the workspace owner to review your membership, assigned branches and role if a page is unavailable.

Email verification and delivery behaviour depend on the deployment configuration. Do not assume verification is enforced everywhere or that a recovery email was delivered merely because it was requested.