Point of Sale
POS mobile and safe retries
Use the mobile POS and check transaction results before repeating a sale or return.
3 min read
Use the mobile POS and check transaction results before repeating a sale or return.
Step by step
- 1Sign in to the POS mobile app and select the appropriate workspace, branch and cashier shift.
- 2Build the sale, review payment and change, and complete checkout using the supported payment method.
- 3If connectivity is interrupted, review the pending or completed result before entering the same sale again.
- 4For a return, select the original sale and its eligible remaining lines, then confirm quantities, disposition and refund details.
- 5Review Shift History and its totals when closing the shift.
A retry is not a reason to create a second document manually. Review persisted or replayed transaction status and the server result before repeating an action; mobile and web connectivity behaviour can differ.